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Established in 2014, Oshinei Enterprise is a Japanese restaurant operator with 26 outlets in Thailand and one in Laos. Offering a buffet menu, it aims to serve quality and affordable Japanese food to customers everywhere, especially those outside Bangkok.

The demand for Japanese food was taking off in Thailand outside of Bangkok, and Japanese restaurant Oshinei was ready to bring its affordable meals to the provinces. But the lack of an IT team hampered its growth. Setting up the IT for each new branch was costly and slow. The badly maintained server often broke down, leading to revenue loss.

CHALLENGES:  Business Demands

In 2014, when Oshinei Enterprise opened its first Japanese restaurant in Ubon Ratchathani, a second-tier city more known for rice paddies than shopping malls, only three in 10 Japanese restaurants were located outside Bangkok.

Oshinei identified a need to improve the efficiency of their business operations. Their current server-based system wasn’t performing at an optimal level. This resulted in slower processing times and could have potentially created usability challenges for some employees. Additionally, Oshinei anticipated future growth and wanted a solution that could scale alongside their business demands.

Cloud HM offered a solution that addressed these concerns. They recommended migrating Oshinei’s data and inventory management system to the cloud. This approach would not only streamline daily operations but also provide the flexibility to easily adapt to future growth, ensuring continued smooth operation and customer satisfaction.

Solution: Going to the Cloud

To tackle these challenges and fuel their growth, Oshinei needs a scalable, secure, and centralized IT solution. We also suggested moving their inventory management and POS system from their own server to the Amazon Web Services (AWS) cloud platform.

AWS Tools for a Culinary Triumph

• Amazon EC2 (Elastic Compute Cloud): Provides on-demand, scalable virtual servers to handle Oshinei’s expanding restaurant base and fluctuating online order volume. They can easily scale resources up or down to ensure smooth operations during peak hours.
• Amazon RDS (Relational Database Service): Offers a cost-effective, managed database solution to store and manage critical data, including inventory levels, customer information, and sales records. This centralized database ensures data consistency across all locations.
• Amazon S3 (Simple Storage Service): Provides secure and highly available storage for menus, marketing materials, and other digital assets.
• Amazon CloudFront: A content delivery network (CDN) that speeds up the delivery of static content, such as images and menus, to Oshinei’s website and mobile app, improving user experience for online orders.

Benefits: Exponential Business Growth

This made Oshinei’s systems more available and run more efficiently. It also makes it easy to grow the systems as Oshinei’s business gets bigger, which helps keep their customers happy. Cloud HM helped Oshinei every step of the way and continues to give them advice.

Partnering with Cloud HM

Cloud HM, with its expertise in cloud solutions and the power of AWS, will empower Oshinei to conquer the taste buds of Thailand. We’ll ensure a scalable and secure IT infrastructure that fuels their expansion, streamlines operations, and delights customers with a seamless dining experience. Let’s discuss how we can turn your vision into a delicious reality.